Pain Sheet 0003
Genesys » Customer Experience » Pain Sheet 0003
Job Title / Industry: Financial Controller / Industrial Manufacturing Critical Issue: Transfer of business unit to Microsoft Dynamics GP from heavily customised industry specific system. Reasons: The version of the specialist system currently in use was lacking newly required functionality. To upgrade to a newer version of this system was prohibitive in terms of cost due to the requirement to redevelop complex user specific modifications. Capabilities Needed: - Ability to handle all current business practices within GP.
- Future proofing of any bespoke developments to ensure compatibility with new releases of Microsoft Dynamics GP.
- Standard implementation of Microsoft Dynamics GP.
- Simplification of many of the current businesses practices.
- Development of a month end reporting pack specific to the customer’s requirements
- Provision of an Enhancement Programme for bespoke developments to protect the customer’s investment.
What we provided: - Transition to a new business management system with enhanced functionality.
- Contracted guarantee that bespoke software will be compatible with future releases of Microsoft Dynamics GP.
Result: - Streamlined business processes.
- Cost of ownership less that 15% of the nearest best alternative.
- 18 month ROI based on more accurate customer billing
Genesys are a Microsoft Certified Business Solutions Partner that helps stabilise evolving companies - We have a single business focus - create organisational room through implementing, supporting and developing for Microsoft Dynamics GP. |
