Pain Sheet 0006
Genesys » Customer Experience » Pain Sheet 0006
Job Title / Industry: Director / Distribution Critical Issue: Replacement of bespoke software, upgrade of Microsoft Dynamics GP. Reasons: Original bespoke software developed by previous partner required replacement. Genesys suggested replacing this with standard Microsoft Dynamics GP modules available in later versions of GP. Capabilities Needed: - Uninterrupted business processes during upgrade
- Seamless transition to standard GP modules
- Reduced support and enhancement, and ongoing consulting costs
What we provided: Upgrade of Microsoft Dynamics GP during normal business down time. We developed a conversion module to import bespoke data into standard GP tables with full history. Result: - The customer leveraged their investment in their GP enhancement programme and completed a successful upgrade with no business effect.
- Conversion to standard Microsoft Dynamics module, thus simplifying maintenance and future upgrades.
- 25% reduction in annual IT spend.
- No requirement for costly redevelopment of bespoke software.
Genesys are a Microsoft Certified Business Solutions Partner that helps stabilise evolving companies - We have a single business focus - create organisational room through implementing, supporting and developing for Microsoft Dynamics GP. |
