Pain Sheet 0008
Genesys » Customer Experience » Pain Sheet 0008
Job Title / Industry: Operations Manager / Bulk Distribution Critical Issue: Cost reduction for customer data interchange Reasons: Company needed to roll out EDI to multiple new customers. Current EDI transmission partner was not cost effective. Capabilities Needed: EDI export facility, and lower costs per unit, with new transmission partner and multiple new customers. What we provided: The above. With additional re-extract functionality, file editing, archiving and reporting. Faster process and management of set up of new EDI transmission partner Result: - 12 month return on investment based on current system.
- Successful implementation of EDI across multiple new customers.
- 30% reduction in ongoing transmission charges.
Genesys are a Microsoft Certified Business Solutions Partner that helps stabilise evolving companies - We have a single business focus - create organisational room through implementing, supporting and developing for Microsoft Dynamics GP. |
