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Microsoft Dynamics scores in field study
Apr 20, 2007
Users of Microsoft Dynamics and SAP at approximately 100 companies (randomly selected) were asked about their experiences with Microsoft and SAP applications across the six categories of business productivity. Participants responded to statements about each of the categories using a standard, seven point Likert scale. The final score measures how end users across Sales & Marketing, Finance, and Operations departments describe the impact of ERP applications on their business productivity.
Microsoft Dynamics users on average scored Microsoft 18% higher than SAP users scored SAP applications. In all six dimensions of business productivity measured, Microsoft scored higher than SAP, as much as 27% higher in some categories. This study has found with a high degree of confidence that the average scores of Microsoft and SAP are different and that Microsoft scores are uniformly higher across all categories.
The categories rated by end users were as follows:
Category Microsoft Advantage Over SAP
Transactional Efficiency 8%
Business Insight 13%
Usability 17%
Collaboration 20%
Familiarity 24%
Flexibility 27%
Genesys Business Solutions is a Microsoft Gold Certified Business Solutions Partner that helps stabilise evolving companies - We have a single business focus - create organisational room through implementing, supporting and developing for Microsoft Dynamics GP.
 
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