CustomerSource, a web site for Microsoft Dynamics GP customers, was recently selected as one of the top 10 international support sites by the Localization Industry Standards Association (LISA) and the Association of Support Professionals (ASP). This inaugural honor is an extension of the ASP’s own 10 Best awards competition, which CustomerSource won in 1998 and 2002. This site, which has also been awarded four Software Support Professionals Association STAR awards, continues to be a valuable benefit to Microsoft Dynamics customers enrolled in a service plan.

The LISA award application highlighted CustomerSource’s self-support and assisted-support features available in 12 languages to CRM customers. Judges scored the entries based on 25 criteria in the following categories: Overall Usability and Quality, Knowledgebase and Search Implementation, Interactive Features, Personalization and Locale-Specific Adaptation and Localization Process. CustomerSource helps customers be more productive, empowered, and connected through support features, downloads, discussion boards, online training, news and other features.

Genesys are a Microsoft Certified Business Solutions Partner that helps stabilise evolving companies - We have a single business focus - create organisational room through implementing, supporting and developing for Microsoft Dynamics GP.